A PCMag study review, shows that 95% of smartphone users prefer text messages to email and 90% of the text messages sent are read within 3 minutes. And in relation to telehealth specifically, patient satisfaction increases between 77 and 96 percent when providers connect via text.

Research also increasingly shows that patients are more actively engaged when their healthcare providers communicate with them via text messages. Engaged patients experience positive health outcomes, and health systems realize lower costs of care.

Kendall Lockhart, Founder of Me+U CARE, shares that “Me+U was purpose built to mirror how real patients and their family caregivers want to communicate: via HIPAA secure SMS and with NO app or portal needed. Connecting people with trusted healthcare providers and resources in the way healthcare consumers prefer increases access, closes gaps and supports the patient and family caregivers at every point in their health care journey.”

Learn how healthcare providers can more effectively support and satisfy patients by adopting improved text messaging strategies that connect, deliver and collect information in the way patients and their caregivers use every day and prefer. www.meucare.com

CLICK HERE to read more about the study and value of expanding the use of text messages for successful healthcare communications that patients and their caregivers expect.