Me+U Care

The Action-Driven Communication & Engagement Platform

Cut Costs. Preserve Revenues. Drive New Growth.
We get members, personal caregivers and providers to take action.

Announcements

SmartReview™ AI communication refinement tool launches to protect plan revenue and boost member engagement - read more about it in our Press section

SmartReview™ AI communication refinement tool launches to protect plan revenue and boost member engagement - read more about it in our Press section
Talk to us about our Digital Lifelines that Reduce Health Plan Costs!

Our Solutions Drive Engagement to Outcomes

We partner with health plans, pharmacies, health systems, and government organizations to deliver financial results in 60 days.
Gap Closure
>40% closure rates
Medication Adherence:
2x higher refill rates
Mobile Digitization/New Work Requirements:
70% cost reduction
Health Access & Education:
96% reach, >45% activation
Consumer Satisfaction:
98% redetermination success
Me+U Outcomes
I founded Me+U 10 years ago to fix the communication and connection gaps I saw while helping my aunt with cancer. I knew we could create an easier, more human centered solution that would improve lives while eliminating fragmentation and lowering costs.
Kendall Lockhart, Founder & CEO
Former Worldwide Product Head of Interactive Media
The Walt Disney Company

How We Do It

Transforming healthcare
by combining human connection with the power of technology
Engage every stakeholder in member ecosystem to boost action
Continuously learn and adapt through AI Analytics and our SmartAdvisor™
No-app HIPAA compliant bidirectional communication via Text, Chat, and Email in 80 languages
Exchange interactive media via videos, images, surveys, QR codes, E-sign docs, weblinks
Coordinate and influence actions with our integrated Personal Caregiver Network™
Launch with minimal IT – upload and go within 30 days
Transforming healthcare by combining human connection with the power of technology

Trusted by Leading Health Organizations

Partnering with Me+U helped us streamline operations and better connect with our members and customers. Me+U not only enhanced efficiency across the organization but also had a dramatic impact on improving quality — making it an invaluable partner in achieving our mission of delivering better health outcomes.
Steven Province
Former President & CEO
Buckeye Health Plan

Five Core Solutions. One Seamless Platform.

Gap Closure
Keep Members Healthy
  • HEDIS/STAR/CAHPS
  • Appointment Assistance
  • Screenings
  • Health & Wellness
  • Diabetes, Heart, WellChild, Breast Cancer, Satisfaction
Benefits
  • Maintain & Lower Medical Costs
  • Member Retention/Growth
  • Increase Revenues
Medication Adherence
Improve Clinical Efficiencies & Outcomes
  • Medication adherence
  • Treatment plan compliance
  • Hospital readmissions reductions
  • Coordination of care
  • Digital co-pay QR codes
Benefits
  • Lower Medical Costs; Improve MLR
  • Improve Outcomes
  • Improve CM productivity
Digitization/ New Work Requirements
Replace Costly Outreach. Drive Renewals.
  • Digitization of Forms
  • New Work Requirements & Renewals
  • Adjudication Ready
  • Redetermination
Benefits
  • 70% Lower Cost Compared to Mailings
  • Meet New Regulatory Requirements
  • Customer Satisfaction as “Digital First” Plan
Health Access & Education
Keep Healthy Members Healthy
  • Health Literacy
  • Reaching Underserved/SDOH
  • Appointment Assistance
  • Screenings
  • Health & Wellness
Benefits
  • Maintain & Lower Medical Costs
  • Member Retention/Growth
  • Increase Revenues
Consumer Satisfaction
Replace Costly Outreach. Drive Plan Loyalty.
  • Digitization of Forms
  • Digital Surveys
  • STARS
Benefits
  • 70% Lower Cost Compared to Mailings
  • Meet New Regulatory Requirements
  • Customer Satisfaction as “Digital First” Plan

The Measurable Impact of Me+U

Cost Savings
Replace expensive phone and mail campaigns with scalable, app-free digital engagement.
Medical Expense Reductions
Reduce ER visits, readmissions, and other costly events with proactive care management.
Score Improvements
Boost STAR, CAHPS, and HEDIS performance with timely, targeted outreach.
Gap Closure
Engage hard-to-reach members and accelerate quality measure improvements
Earnbacks
Unlock more bonus payments and incentives through higher quality scores.

Platform Advantages at a Glance

No Apps or Portals
Members get secure SMS, email, or chat directly on their phone.
75+ Languages
Reach diverse populations with 75+ language translation.
Engaging Multimedia
Add personalized videos, images, and e-sign forms to make messages feel human and actionable.
AI Actionable Analytics
Comprehensive Real-time Reporting and On-Demand Dashboards for Decision Making to Drive Continuous Improvement.
HIPAA Secure Bidirectional Communication
Members can reply, ask questions and choose actions via SMS as well as Chat.
Simple to Deploy, Enterprise Ready
No IT needed. Leadership team with 100+ years focused on healthcare.
Caregiver Network
Include personal caregivers/companions in healthcare communications.

 Me+U Has You Covered.

Works With Your Tech Stack On Your Timeline

Start quickly with no IT integration required. Add SSO and APIs when you’re ready to sync member data, benefits, programs, and reporting.

Security & Compliance

HITRUST-certified, HIPAA-secure, FCC & TCPA-compliant, and short code-approved. Built to satisfy the most rigorous plan security reviews.

Healthcare Focus and Experience

Led by senior executives with a combined 150 years of experience deploying successful programs across health plans of all sizes

Ready to See It in Action?

Let us show you how Me+U Care makes digital engagement simpler for your staff, more effective for your members and better for your bottom line.

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