The Me+U Care Platform

Cut Costs. Reach Everyone.
Deliver Results.

Reduce outreach costs by up to 70%, reaching members anywhere with HIPAA secure, app-free, bidirectional digital communication that drives actionable results within 60 days.

Announcements

We will be at
Becker's Fall Payer Issues Roundtable
Nov 3 & 4.
Talk to us about our Digital Lifelines that Reduce Health Plan Costs!

From Engagement to Outcomes

Deliver Financial Results in 60 Days
Reach More Members
40-60% Engagement
<1% Opt Out
Drive Immediate Action
40% Response Rate
96% Compliance
Measure & Improve
98% Redetermination Rate
70% Cost Reductions​
I founded Me+U 10 years ago to fix the communication and connection gaps I saw while helping my aunt with cancer. I knew we could create an easier, more human centered solution that would improve lives while eliminating fragmentation and lowering costs. I never thought my  experience with my aunt would end up helping over 30 million members and family caregivers.
Kendall Lockhart, Founder & CEO
Former Worldwide Product Head of Interactive Media
The Walt Disney Company

Trusted by Leading Health Organizations

Partnering with Me+U helped us streamline operations and better connect with our members and customers. Me+U not only enhanced efficiency across the organization but also had a dramatic impact on improving quality — making it an invaluable partner in achieving our mission of delivering better health outcomes.
Steven Province
Former President & CEO
Buckeye Health Plan

The Measurable Impact of Me+U

Cost Savings
Replace expensive phone and mail campaigns with scalable, app-free digital engagement.
Medical Expense Reductions
Reduce ER visits, readmissions, and other costly events with proactive care management.
Score Improvements
Boost STAR, CAHPS, and HEDIS performance with timely, targeted outreach.
Gap Closure
Engage hard-to-reach members and accelerate quality measure improvements
Earnbacks
Unlock more bonus payments and incentives through higher quality scores.

Platform Advantages at a Glance

No Apps or Portals
Members get secure SMS, email, or chat directly on their phone.
75+ Languages
Reach diverse populations with 75+ language translation.
Engaging Multimedia
Add personalized videos, images, and e-sign forms to make messages feel human and actionable.
AI Actionable Analytics
Comprehensive Real-time Reporting and On-Demand Dashboards for Decision Making to Drive Continuous Improvement.
HIPAA Secure Bidirectional Communication
Members can reply, ask questions and choose actions via SMS as well as Chat.
Simple to Deploy, Enterprise Ready
No IT needed. Leadership team with 100+ years focused on healthcare.
Caregiver Network
Include personal caregivers/companions in healthcare communications.

Three Core Solutions. One Seamless Platform.

Engagement & Prevention
Keep Healthy Members Healthy
  • Med Adherence
  • Appointment Assistance
  • Screenings
  • Health & Wellness Education
  • Care Gap & Measures Closures
Plan Benefits
Maintain & Lower Medical Costs
Member Retention/Growth
Increase Revenues
Care Navigation and Management
Improve Clinical Efficiencies and Outcomes
  • Care Plan Compliance
  • Virtual Care Manager
  • Coordination of Care
  • Reduce ER and Hospital Visits
  • Include Personal Caregivers
  • More Effective Than Phone Calls
Plan Benefits
Lower Medical Costs; Improve MLR
Improve Outcomes
Improve CM productivity
Member Experience thru Digital Engagement
Replace Costly Outreach, Drive Plan Loyalty
  • Digitization of Forms
  • New Work Requirements & Renewals
  • Reward Programs/QR Codes
  • Digital ID Cards
  • e-EOBs
  • e-Newsletters
Plan Benefits
Customer Satisfaction
Member Engagement
“Digital First” Plan

Plan Benefits

Maintain & Lower Medical Costs
Member Retention/Growth
Increase Revenues
Lower Medical Costs; Improve MLR
Improve Outcomes
Improve CM productivity 3x
70% Lower Cost Compared to Mailings
Meet New Regulatory Requirements
Customer Satisfaction as "Digital First" Plan

 Me+U Has You Covered.

Works With Your Tech Stack On Your Timeline

Start quickly with no IT integration required. Add SSO and APIs when you’re ready to sync member data, benefits, programs, and reporting.

Security & Compliance

HITRUST-certified, HIPAA-secure, FCC & TCPA-compliant, and short code-approved. Built to satisfy the most rigorous plan security reviews.

Healthcare Focus and Experience

Led by senior executives with a combined 150 years of experience deploying successful programs across health plans of all sizes

Ready to See It in Action?

Let us show you how Me+U Care makes digital engagement simpler for your staff, more effective for your members and better for your bottom line.

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